Here’s how to report a fault:

  • Contact us at team keychaindiy01@gmail.com
  • If we are satisfied that the fault is ours, we will reimburse the cost.

Refund and Compensation Process

(1)PayPal refunds may take up to 24 hours to process and appear in your account.

(2)Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.

Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.

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